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Day: May 23, 2024

Singapore Pools – How Oracle Cloud Observability and Management Helps Singapore Pools

Singapore Pools is a state-owned sportsbook offering safe betting environments. This site is the perfect option for TOTO and 4D game fans looking for reliable wagers without risking their hard-earned cash, with an easy user-friendly layout offering multiple betting options and easy deposits via various methods.

TOTO and 4D players can get their money back if they lose a bet, though engaging in any unlicensed or unauthorized online gambling activities could result in penalties from Singapore’s government. To protect themselves against this risk, players should only participate on official websites or mobile apps authorized by it.

Singapore Pools collected close to S$9bn from retail customers during its 2019/20 financial year. Of this sum, 70% went directly to winners; 22% was allocated towards Tote Board fees; and 5% went toward operating costs. Singapore Pools is dedicated to combatting illegal gaming activity by working closely with authorities and authorities to identify its risks.

Yeo’s team began by revamping Singapore Pools’ customer touchpoints, which at that point consisted of traditional counter service based interactions in-person. Next came digital channels and mobile platforms to enable users to onboard, manage accounts and bet online. Furthermore, Yeo has utilized Oracle Cloud Observability and Management technology in order to stay abreast of emerging gaming trends.

This solution has given the company greater visibility across its IT stack, which allows it to quickly and effectively address issues when they arise. Furthermore, it helps keep regulators at bay to combat illegal gaming activity and uphold stringent compliance standards.

Digitalisation has reduced costs and enhanced efficiencies, but has also introduced new security threats for organizations to address. Singapore Pools had to expand their data centres during the COVID-19 pandemic to meet demand; this increased cyber security risks for its older staff members.

For this reason, their IT team deployed tools that are both secure and user-friendly – such as simplified user interfaces and automated password resets – as a means of mitigating any risks from cyber attacks. Furthermore, they put into place an advanced monitoring and alerting system which notifies relevant parties of suspicious behaviour as it appears; and finally conducted regular phishing awareness campaigns to better train their staff to recognize signs of possible cyber attacks. Since deploying Oracle Cloud Observability and Management they have seen no major downtime with an increase in incident resolution times; furthermore they have also managed to save on operational expenses significantly by cutting operational expenses by cutting operational expenses by 40%!

Posted in Gambling Blog

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